ACC needs to know if you'd like support so they can lodge a claim for you. If a claim is lodged, ACC may be able to help you with things like:

• getting paid if you can't work
• getting you to and from sessions with your therapist. 

After you and your therapist start sessions, with your permission, your therapist will complete a form and send it to us. This form is what the therapist uses to tell us you'd like support and to lodge a claim. The form will have:

• your preferred contact details
• support you've had before
• other agencies involved
• any immediate needs
• safe contact details (if you're under sixteen). 

This only happens if you take a break from your therapy sessions. The letter shows that some support has been provided, but more support isn't needed right now.