Getting in touch with a therapy provider
Use our online search tool to find a suitable therapy provider.
Getting in touch with a therapy provider
When you’re ready, you can contact the organisation to make an appointment with a suitable therapy provider. You don’t have to talk to us first – your therapy provider will work with you to complete the required paperwork.
If you're feeling nervous about what to say, here are suggestions to start your first phone call or email:
- I was on the ACC Find Support website and I was directed to your organisation as having therapy provider that may fit what I am looking for, can you help me?
- I was on the ACC Find Support website and I saw one of your therapy provider who I think could help me, can you help me book an appointment with them?
- I saw your organisation on the ACC Find Support website and it seems to be a good fit for me, can I ask you some questions?
- I was on the Find Support website looking for help for my child. Do you have someone available that we could meet?
The organisation will confirm a time for you to meet with a therapy provider. If they don't have someone immediately available, they may offer to put you on a waitlist. Even if you choose to go on the waitlist, you can still contact another organisation to find another therapy provider. It is okay to go onto more than one waitlist.
Remember, the online search tool can help you find another suitable therapy provider/organisation.